If there is any nonconformity/damaged/wrong model associated with the product at the time of delivery please contact us with the applicable return window. You may be entitled to a refund/replacement depending on the product category and conditions.
As most of the items are CKD and any defect associated with the component will be replaced/repair as per warranty policy.
You are eligible for return/replacement for a major catastrophe of the product as per warranty policy.
Customized product/upholstered product will not be eligible for return/refund if there is no flaw in it.
Any misleading content of the website is solely responsible by NFL and return is applicable in the first place.
Any fault associated with transportation of product for shifting purpose from one place to another by the customer, NFL is not responsible for it. For a knockdown product, it is required to disassemble prior to shifting. The client can ask NFL for repair with on payment service.
If your item arrived in snag/defective condition, it is eligible for a free replacement, provided that the exact item is available as per clause 3. If the same item is not available, a refund will be issued.
Usually, it takes 2-3 weeks to process your refund after receiving products from you. Upon receiving your product it will undergo quality checking by the quality assurance & quality control department.
The product must include the original brand logo, Packaging & kits packets where it is applicable with the original proof of purchase.
For any component missing by the customer or any user fault, a partial refund will be applicable and will be determined by the costing department.